Queensmith · London, England
This is a live UK-based role at Queensmith, a UK Skilled Worker sponsor tracked by Sponsorly AI against the Home Office register. Posted 7 October 2026. Listed as open until 6 November 2026.
About This Opportunity We're looking for exceptional sales talent ready to take the next step in their career. This is more than a sales role. It's an opportunity to be part of something special from day one: shaping the customer experience at a brand-new location, working in the heart of London's diamond and jewellery district in a growing, award-winning jeweller that's redefining the fine jewellery experience. As a Sales Consultant, you'll bring warmth, confidence, and expertise to every interaction, guiding customers through one of life's most meaningful purchases. You'll blend product knowledge with emotional intelligence to help clients navigate bespoke designs, diamond specifications, and precious materials with clarity and care. Working closely with colleagues across Sales, Operations and Production, you'll ensure every stage of the customer journey feels seamless, personal and exceptional. This role is perfect for someone who has proven themselves in fine jewellery sales and is ready to elevate their career with a company that champions excellence, innovation, and genuine customer connection. What You'll Be Doing Welcome customers into our premium showroom and deliver an outstanding, personalised experience from first consultation to final handover Provide expert guidance on diamonds, gemstones, metals, and craftsmanship, translating technical details into engaging, confident recommendations Achieve and exceed individual sales targets through consultative selling and closing appointments with professionalism and care Build lasting relationships with clients through thoughtful follow-up, driving loyalty, repeat business, and referrals Promote bespoke design services, resizing, aftercare packages, and complementary pieces with natural confidence Collaborate seamlessly with the wider team on appointments, special orders, bespoke commissions and service requests Stay current on product launches, market trends, and customer insights to enhance both performance and experience continuously Champion the high standards that define Queensmith, ensuring brand and service consistency across every touchpoint Requirements What We're Looking For Essential: Minimum 2 years in a customer-facing sales role within fine jewellery Proven track record of meeting or exceeding sales targets whilst delivering exceptional service Genuine passion for luxury retail and helping customers make confident, informed decisions Strong interpersonal skills and the ability to build rapport quickly and authentically Comfortable in a fast-paced, collaborative environment with evolving priorities Confident learning technical product details and communicating them in accessible, compelling ways What sets you apart: Customer-centric mindset with high emotional intelligence Natural sales ability with confidence in consultative selling, upselling and cross-selling Excellent organisational skills to manage multiple client journeys, appointments and follow-ups simultaneously Adaptabi…
Listing tracked by Sponsorly AI from Queensmith's own job posting. Apply directly with the employer — Sponsorly does not process applications.